TERMS AND CONDITIONS
SALES: Sputhe Engineering, Inc. (“Sputhe”) products are available at more than 5000 motorcycle shops in the United States and other countries. If you are not aware of a dealer in your area, please contact us at (530) 268-0887. Only legitimate motorcycle businesses that have an approved dealer application on file may purchase our products at dealer prices.
BUSINESS HOURS: Normal business hours are 8:00 AM to 4:00 PM, U.S. Pacific Time, Monday through Friday. Sputhe is not open to the public. Admission to our plant is by appointment only.
ORDERING: Verbal orders may be placed by phone during business hours at the following number: (530) 268-0887. Faxed orders may be placed 24 hours a day, seven days a week at (530) 268-3024. Written orders should be sent to: Sputhe Engineering, Inc., 11185 Lime Kiln Road, Grass Valley, CA 95949. All faxed and written orders must include the name of the person placing the order, the name and address to be shipped to, the telephone or fax number that may be reached during our normal business hours.
PRICES AND SPECIFICATIONS: The prices of all products sold by Sputhe are F.O.B. Grass Valley, California. Applicable sales tax, packaging, freight and C.O.D. charges are additional. Prices and/or discounts, specifications, and the availability products are subject to change without notice.
TERMS: Orders within the United States will be shipped United Parcel Service C.O.D./Cashier’s Check or Money Order, unless other arrangements have been made in advance. Sputhe will accept company checks from dealers within California after a consistent six-month history with Sputhe. All foreign and APO/FPO orders must be prepaid in U.S. funds, via wire transfer directly to the bank account of Sputhe Engineering, Inc.
BACK ORDERS: We attempt to maintain an adequate inventory of every product. Whenever possible orders will be shipped the same day received. Short items will be back ordered. Sputhe will hold back orders as open until filled or canceled by the customer.
SPECIAL ORDERS: All special orders are built to order, and require a 50% non-refundable deposit along with a signed purchase agreement between Purchaser and Sputhe.
SHIPPING: Sputhe normally ships UPS ground. UPS second day air and next day air is available on request, at the customer’s expense. UPS service is not available to APO/FPO or PO Box addresses. Sputhe will ship by the least expensive service available, if no preference is expressed.
CLAIMS: Title to merchandise passes to customer on delivery to common carrier. Delivery of merchandise in good condition is the responsibility of the carrier and claims should be made with the carrier immediately.
REFUSED SHIPMENTS: Refused shipments are subject to shipping charges and a 20% restocking charge. No future orders will be accepted until all charges are paid in full.
RETURNS: No returns will be accepted without prior authorization. To obtain authorization, call or write Sputhe’s office and enclose a note with the following information: Your name, address, invoice number and date the part was shipped to you, and a description of the complaint or problem. All returns must be made before the merchandise has been utilized in any fashion. Sputhe is not responsible for improper installation or damage due to abuse. Returns must be sent prepaid. No C.O.D.’s will be accepted. Sputhe reserves the right to charge a 20% restocking charge on all items returned unless defective or shipped in error, plus shipping charges incurred by Sputhe. Exchanges are subject to a 5% restocking charge. No credit or refund is given on obsolete or discontinued parts unless defective. Any claims regarding goods must be made within 5 days of receipt of goods or the purchaser agrees to waive any and all claims relating to the goods.
DISCLAIMER: Sputhe is not a representative of the Harley-Davidson Motor Co. and the Harley-Davidson Motor Co. does not necessarily recommend the parts we sell. All words used denoting any manufacturer, model, motorcycle, or numbers are intended for reference only. The products sold by Sputhe are not genuine Harley-Davidson products. In some jurisdictions, some of the products are not legal for use on pollution noise controlled motor vehicles except those used in organized and sanctioned racing or competition events. It is the obligation of the Purchaser to determine if the installation of such products would be in violation of state or federal laws or regulations governing noise or emission standards.
WARRANTY: Purchaser agrees to pay the balance of cash sales price as indicated, to Sputhe upon delivery of merchandise to Purchaser. Sputhe shall not be liable for delays in delivery of merchandise beyond the proposed delivery date caused by strikes, accidents, fires or unavailability of parts or supplies or any other cause beyond its control. Sputhe warrants that its products will be free from defects in materials or workmanship, provided however, that the liability of Sputhe under this warranty is limited to the repair or replacement of any part or parts which shall be returned to Sputhe within 30 days after buyer’s receipt with transportation pre-paid and which shall upon examination by Sputhe be determined to the satisfaction of Sputhe to have been defective. Any products purchased hereunder that might in any manner have been altered outside Sputhe’s premises shall not be covered by any warranty. (Powder coating, however, does void said warranty.) There are no warranties, express or implied, which extend beyond the description on the face hereof, including implied warranties of merchantability or fitness. Purchaser hereby recognizes the hazards and risks involved in the use of the equipment and as a part of the consideration of the execution of this agreement by Sputhe Engineering, Inc., purchaser hereby assumes all of the risk of the use of said equipment, and agrees to hold Sputhe Engineering, Inc. harmless from and to reimburse and indemnify it, - against all claims, damage suits, actions, liability, recoveries and judgments arising from and to the extent of Purchaser’s use of said equipment. Purchaser hereby waives any and all claims for property damage and/or personal injuries, which Purchaser of any other person may suffer as a result of the use of, said equipment. The Purchaser acknowledges that he assumes the risk of any loss, from injury or damage to himself or others, due to using Sputhe parts and holds harmless Sputhe Engineering, Inc., it’s owners, agents, officers, heirs, assigns and all employees. Purchaser agrees that each paragraph and provision of the Agreement is severable in the event one portion thereof is invalid, that in such event the remaining portions shall, nevertheless remain in full force and effect. Purchaser hereby certifies that he/she has read and understands this purchase agreement. This Agreement contains the entire understanding between Purchaser and Sputhe; no other representation or inducement, verbal or written has been made which is not set forth herein. Purchaser acknowledges that this Agreement shall be binding upon his or her estate, executor, personal representatives and heirs. This contract is subject to California laws. Part of the purchase price of this equipment is that the Purchaser must take and assume all risks and liability, known or unknown, arising from its use.
LATE PAYMENT CHARGES: The parties agree that Sputhe is entitles to collect a late charge at the rate of eighteen percent (18%) per annum on all past due, unpaid amounts. If for any reason the rate of eighteen percent (18%) per annum is found to be unenforceable, then the parties agree that Sputhe is entitled to collect late charges at the maximum rate then permitted by California law.
DISCLAIMER: SPUTHE ENGINEERING, INC. IS STRICTLY A MANUFACTURER OF AFTER-MARKET HARLEY DAVIDSON MOTORCYCLE PARTS. SPUTHE DOES NOT ASSEMBLE OR BUILD COMPLETE MOTORCYCLES. MOTORCYCLES PICTURED ON THIS WEB PAGE FEATURING SPUTHE PARTS ARE BUILT AND OWNED BY PRIVATE INDIVIDUALS.
ORDERS BY PHONE ONLY
Tel: (530) 268-0887
11185 Lime Kiln Road
Grass Valley, CA 95949-9715
name, design and related marks are trademarks of SputheEngineering,
SputheEngineering, Inc. ©1997-2013. All Rights Reserved.